--- title: Vortia — Product features description: Every capability in Helios, from retrieval and citations to graceful handover. --- [Skip to main content](https://hubspot.planetarythemes.com/vortia/product/features#vx-main) [Vortia ✳](https://hubspot.planetarythemes.com/vortia?hsLang=en) [Services](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) [Work](https://hubspot.planetarythemes.com/vortia/work?hsLang=en) [Product](https://hubspot.planetarythemes.com/vortia/product?hsLang=en) [About](https://hubspot.planetarythemes.com/vortia/about?hsLang=en) [Journal](https://hubspot.planetarythemes.com/vortia/journal?hsLang=en) [Contact](https://hubspot.planetarythemes.com/vortia/contact?hsLang=en) Start a project What we do [Strategy & audit](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) [Assistants](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) [Automation](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) [Interfaces](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) How we work [Engagements](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) [Pricing](https://hubspot.planetarythemes.com/vortia/pricing?hsLang=en) [Start a project](https://hubspot.planetarythemes.com/vortia/contact?hsLang=en) Esc to close Case files [All work](https://hubspot.planetarythemes.com/vortia/work?hsLang=en) [Meridian](https://hubspot.planetarythemes.com/vortia/work/meridian?hsLang=en) Proof [Client stories](https://hubspot.planetarythemes.com/vortia/testimonials?hsLang=en) Esc to close Helios [Overview](https://hubspot.planetarythemes.com/vortia/product?hsLang=en) [Features](https://hubspot.planetarythemes.com/vortia/product/features) [Pricing](https://hubspot.planetarythemes.com/vortia/pricing?hsLang=en) Homepage styles [Product](https://hubspot.planetarythemes.com/vortia/home/product?hsLang=en) [Startup](https://hubspot.planetarythemes.com/vortia/home/startup?hsLang=en) [Consulting](https://hubspot.planetarythemes.com/vortia/home/consulting?hsLang=en) Esc to close The studio [About us](https://hubspot.planetarythemes.com/vortia/about?hsLang=en) [Careers](https://hubspot.planetarythemes.com/vortia/careers?hsLang=en) Esc to close Search Services - [What we do](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) - [Strategy & audit](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) - [Assistants](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) - [Automation](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) - [Interfaces](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) - [How we work](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) - [Engagements](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) - [Pricing](https://hubspot.planetarythemes.com/vortia/pricing?hsLang=en) - [Start a project](https://hubspot.planetarythemes.com/vortia/contact?hsLang=en) Work - [Case files](https://hubspot.planetarythemes.com/vortia/work?hsLang=en) - [All work](https://hubspot.planetarythemes.com/vortia/work?hsLang=en) - [Meridian](https://hubspot.planetarythemes.com/vortia/work/meridian?hsLang=en) - [Proof](https://hubspot.planetarythemes.com/vortia/work?hsLang=en) - [Client stories](https://hubspot.planetarythemes.com/vortia/testimonials?hsLang=en) Product - [Helios](https://hubspot.planetarythemes.com/vortia/product?hsLang=en) - [Overview](https://hubspot.planetarythemes.com/vortia/product?hsLang=en) - [Features](https://hubspot.planetarythemes.com/vortia/product/features) - [Pricing](https://hubspot.planetarythemes.com/vortia/pricing?hsLang=en) - [Homepage styles](https://hubspot.planetarythemes.com/vortia/product?hsLang=en) - [Product](https://hubspot.planetarythemes.com/vortia/home/product?hsLang=en) - [Startup](https://hubspot.planetarythemes.com/vortia/home/startup?hsLang=en) - [Consulting](https://hubspot.planetarythemes.com/vortia/home/consulting?hsLang=en) About - [The studio](https://hubspot.planetarythemes.com/vortia/about?hsLang=en) - [About us](https://hubspot.planetarythemes.com/vortia/about?hsLang=en) - [Careers](https://hubspot.planetarythemes.com/vortia/careers?hsLang=en) [Journal 05](https://hubspot.planetarythemes.com/vortia/journal?hsLang=en) [Contact 06](https://hubspot.planetarythemes.com/vortia/contact?hsLang=en) Start a project Atlas # One router, every *model*. Send each request to the model that answers it best, and watch what it costs to do so. Providers Any Failover Automatic The product ## Watch it *work*. helios.app/console ![Illustration of the Helios console](https://hubspot.planetarythemes.com/hubfs/raw_assets/public/vortia/images/demo/product/console-overview.svg) - Every answer cites the source it came from - Confidence is shown, never implied - Low-confidence cases route to a person Capabilities — 01 ## Built on the best models, designed to be *trusted*. All services → 01 Assistants ### Support and service copilots Assistants your customers and teams actually trust — answering in your voice, citing their sources, and escalating the moment they should. Live in — 6 weeks 02 Automation ### Agents that clear the busywork We wire models into your tools and let them do the repetitive work — triage, data entry, follow-ups — with a human on every handoff. Built on your stack 03 Interfaces ### AI-native product design Products people trust with real work: legible confidence, graceful failure, and no chat box by default. Design and engineering 04 Strategy ### AI audit and roadmap Two weeks from "we should use AI" to a costed, sequenced plan — which workflow, which model, what it costs to run. 2 weeks — fixed fee 40 + Assistants in production 38 % Median first-reply cut 6 wk Audit to live pilot 100 % Of the work owned by you The difference ## Built, not *bolted on*. ### The usual way - A chat box bolted to the corner of the page - Answers with no source and no confidence - A demo that never reaches production ### The Vortia way - An interface built around the actual workflow - Every answer cites its source - Live with real traffic inside six weeks Questions ## The *short* answers. ### 01 How long does an engagement take? 2–8 weeks An audit runs two weeks and ends with a costed plan. A first pilot is usually live six weeks after that. ### 02 Do we own what you build? Always Yes, all of it: the product, the prompts, the evaluation sets and the data. We build on APIs you already hold the contracts for. ### 03 Which models do you build on? Your choice Whichever fits the job. We benchmark candidates against your own tasks and pick on quality, latency and cost to run. Start here ## Have a workflow in *mind*? Two weeks from question to costed plan. Tell us the job to be done and we will tell you whether a model is the right tool for it. Start a project → See the work The briefing ## One letter a month. *Signal only.* Studio [About](https://hubspot.planetarythemes.com/vortia/about?hsLang=en) [Careers](https://hubspot.planetarythemes.com/vortia/careers?hsLang=en) [Journal](https://hubspot.planetarythemes.com/vortia/journal?hsLang=en) Services [Services](https://hubspot.planetarythemes.com/vortia/services?hsLang=en) [Work](https://hubspot.planetarythemes.com/vortia/work?hsLang=en) [Pricing](https://hubspot.planetarythemes.com/vortia/pricing?hsLang=en) Product [Overview](https://hubspot.planetarythemes.com/vortia/product?hsLang=en) [Features](https://hubspot.planetarythemes.com/vortia/product/features) [Start a project](https://hubspot.planetarythemes.com/vortia/contact?hsLang=en) Legal [Privacy policy](https://hubspot.planetarythemes.com/privacy?hsLang=en) [Terms of service](https://hubspot.planetarythemes.com/terms?hsLang=en) [Cookie notice](https://hubspot.planetarythemes.com/cookies?hsLang=en) © 2026 Vortia. All rights reserved. 51.5072°N / 0.1276°W Vortia✳ Start a project ## Tell us the job to be *done*. Two weeks from question to costed plan. Leave a few details and we will reply within one working day. We use your details to reply to this enquiry only.