Advisory Two-week audits

The job comes first.

Two weeks from "we should use AI" to a costed, sequenced plan — which workflow, which model, and what it costs to run.

What we believe

Most AI products fail at the last mile — the interface. That's where we live.

The model is the easy part now — you rent it by the token. What earns trust is the product around it: how it answers, when it admits doubt, and who it hands the hard cases to.

How it works

Four steps, start to finish.

Step one

Connect your sources

Point it at the documents, tickets and records your team already answers from. Nothing is copied anywhere new.

Illustration of the Helios console
Step two

Shape the answers

Set the voice, the escalation rules and the cases it should never attempt on its own.

Illustration of the Helios console
Step three

Watch it work

Every answer arrives with its sources and a confidence reading, so your team can see why it said what it said.

Illustration of the Helios console
Step four

Hand over the rest

Low-confidence cases route to a person with the full context attached, not a blank ticket.

Illustration of the Helios console
How we work

From question to running system.

  1. 01

    Discover

    Two weeks inside the workflow: what it costs today, where it breaks, and which parts a model can genuinely carry.

  2. 02

    Shape

    A costed plan with the model chosen, the interface sketched and the success measure agreed before anything is built.

  3. 03

    Build

    Weekly releases against real traffic, with evaluation sets that grow as the edge cases surface.

  4. 04

    Hand over

    Your team ships the next change. We leave the runbook, the evaluations and a month of support behind us.

40 +
Assistants in production
38 %
Median first-reply cut
6 wk
Audit to live pilot
100 %
Of the work owned by you
Trusted by
Client stories

What they say after.

They shipped a working assistant in six weeks, then spent the seventh teaching our team to run it without them.

Elena Marsh Head of Service, Meridian Health −38% first reply

The audit paid for itself twice over. Half of what we planned to build turned out not to need a model at all.

Tobias Krall Chief Operating Officer, Oktav 2 weeks to plan

What we got was a product our support team actually opens, not a demo that impressed the board once.

Sofia Lindqvist Director of Product, Norrsken 91% adoption
Start here

Have a workflow in mind?

Two weeks from question to costed plan. Tell us the job to be done and we will tell you whether a model is the right tool for it.

See the work
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Tell us the job to be done.

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